Help Desk >
Request an Item-
Although our database is already larger than many retail stores put
together, there are always items and resources that are not yet
available on HearMePlay.com. We are constantly updating our database to include as many resources as possible! If you have searched for an item and
cannot find what you are looking for, you may request it using our
Music Fetch service.
Music Fetch is a FREE service offered by our trusted partner MyMusicWeb.com that allows you to automatically notify a network of independent merchants from around the world that you are searching for a particular item!
STEP 1 Search for an item. If your search yields no results, you will automatically be taken to our Music Fetch page. Type in the details of the item you are looking for. Be specific. More is less: The more search criteria you provide, the fewer and more precise matches you'll receive. Enter your Email.
STEP 2 Click Fetch It! You'll receive confirmation of your Music Fetch. MyMusicWeb.com will relay your request to a global network of merchants and automatically search the database every day for 30 days for your item!
STEP 3 As soon as your item is located, we'll send you an email with details and a link to purchase it. If we cannot find your item, you may always submit another Music Fetch and we'll try again!
As always, if you ever have any questions, comments or suggestions as to how to improve our service, please contact us directly!